Privacy Policy

Effective Date: 1 Mar 2025

Last Updated: 1 Mar 2025

1. Introduction

Welcome to MenopauseWize.Work, operated by XLabh Innovations Inc., Canada ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website MenopauseWize.Work or engage with our services.

By using our website and services, you consent to the terms outlined in this Privacy Policy.

2. Website Accessibility

The domains MenopauseWize.Work and MenopauseWize.Coach are both owned and operated by XLabh Innovations Inc., Canada. Both domains redirect to the same website and provide access to identical content, services, and resources. Users accessing either domain are subject to the same Privacy Policy and Terms of Use.

3. Information We Collect

We may collect the following types of personal and professional information:

Personal Identification Information: Name, email address, phone number, and employer details.
Professional Information: Job title, organization name, and workplace-related details.
Health and Wellness Interests: General preferences related to workplace well-being (collected voluntarily, without medical diagnosis or health records).
Communication Data: Messages, inquiries, and interactions with our website and services.
Technical Information: IP address, browser type, operating system, and website usage patterns (collected through cookies and analytics tools).
Employee Program Participation Data (For Corporate Wellness Programs Only): Non-medical self-reported data related to workplace well-being, engagement levels, and participation in wellness initiatives.

4. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services, including individual coaching and corporate wellness programs.
To communicate with you about appointments, workshops, and wellness resources.
To customize workplace wellness solutions based on non-medical employee needs.
To analyze website traffic and enhance the user experience.
To comply with legal obligations and enforce our policies.

5. Use of Third-Party Video Consultation Platforms

We may use third-party video conferencing platforms (such as Zoom, Microsoft Teams, or other video call services) to conduct online consultations and coaching sessions. While we take precautions to protect your privacy, including using secure meeting settings, we cannot control or guarantee the security measures of third-party service providers.

Your Responsibility: You are responsible for ensuring that you access video sessions from a secure internet connection and a private location to maintain confidentiality.
Potential Risks: While we take reasonable steps to use secure settings, video conferencing services may be subject to security vulnerabilities, including unauthorized access, data breaches, or disruptions beyond our control.
No Liability for Third-Party Breaches: XLabh Innovations Inc. is not responsible for any data breaches, hacking incidents, or security vulnerabilities that may occur on Zoom, Microsoft Teams, or any third-party platforms used for video consultations.

By participating in a video consultation, you acknowledge and accept the potential risks associated with third-party video conferencing services.

6. Corporate Wellness Programs and Employee Data Processing

For workplace wellness programs, MenopauseWize.Work may collect and process employee-related information on behalf of participating organizations. We do not collect or store sensitive health data or medical records.

Anonymous and Aggregated Reporting: Employee participation data is analyzed and presented in anonymous and aggregated formats to ensure privacy while helping employers enhance workplace well-being initiatives.
Confidentiality Commitment: Individual employee responses remain private and will not be shared with employers without explicit consent.
Employer Data Processing Responsibilities: Organizations using our corporate wellness services are responsible for ensuring compliance with applicable employment and privacy laws when engaging employees in these programs.

7. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your data under the following circumstances:

With trusted third-party service providers who assist in website operations, email communications, or analytics.
If required by law, such as in response to legal requests, regulatory requirements, or to protect our rights.
With your employer (if applicable) only in cases where workplace wellness programs involve aggregated or anonymized reporting.

8. Data Protection and Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. This includes:

Data encryption and secure storage.
Restricted access to personal data for authorized personnel only.
Regular security assessments and compliance reviews.

However, no data transmission over the internet is completely secure, and we encourage users to exercise caution when sharing information online.

9. Your Rights and Choices

Under PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:

Access, update, or correct your personal information stored with us.
Withdraw consent for marketing communications at any time.
Request the deletion of your personal data where applicable.
Opt out of workplace wellness programs without consequences from your employer.

To exercise your rights, please contact us at info@menopausewize.com

10. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and collect analytics. You can modify your browser settings to decline cookies, but this may affect certain functionalities of the site.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

12. Retention of Information

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data deleted, you may request removal at any time by contacting us at info@menopausewize.com

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website after updates constitutes acceptance of the changes.

14. Contact Information

If you have any questions about this Privacy Policy, workplace wellness programs, or wish to exercise your privacy rights, please contact us:

XLabh Innovations Inc.
803-5615 Hampton Place, Vancouver, V6T 2H1

info@menopausewize.com

+1 778 6822640